Individual Rights Manager Release - April 28, 2020

Release Details

Release Version: v.2.13
Release Date: 04/28/2020
Platform Components: Individual Rights Manager
Additional License Required: No

Release Description

Key feature updates include:

  • Comments support in Tasks and Subtasks.
  • Ability to send files to Data Subjects in any email communication
  • Ability to customize Landing Pages (pages shown to Data Subjects in the browser) by Request Type
  • Ability to search requests based on Brands
  • Record the website where the request was submitted
  • Ability to download request details and activity log as a PDF report
  • Ability to extend retention period of attachments up to 7 years
  • Ability to manually delete the files uploaded by Data Subjects
  • Brands filter support in the IRM widgets in the dashboard
  • New request notification for Admins

Features

Comments support in Tasks and Subtasks

Description: IRM supports comments in Tasks and Subtasks. Any internal user can be @ mentioned in these comments. A notification will be sent to these users regarding new comments.

Ability to send attachments to Data Subjects in every email communications

Description: IRM supports sending attachments as links to download the file in all email communications to Data Subjects. Extend Due Date, Request Clarification, Send Email, Process Request all support this feature.

Ability to customize Landing Pages by Request Type

Description: IRM now supports customizing Landing Pages by Request Type. Based on request type, different landing pages can be shown to the data subjects.

Ability to search requests based on Brands

Description: IRM now allows users to search for requests based on Brands specified in the intake form.

Ability to record the website where the request was submitted

Description: IRM records the website where the request was submitted. This is shown in the Request details.

Ability to download request details, emails and activity log as a PDF report

Description: IRM now allows downloading of all details regarding a request as a PDF file. This is supported under Activity Log tab of a request.

Ability to retain attachments up to 7 years

Description: IRM now supports retention periods up to 7 years for Data Subject and internal attachments. This retention period starts after request is closed. Default value will still be 30 days after request is closed. This only pertains to attachments. Request details are never purged from the system (as of now).

Ability to delete attachments uploaded by Data Subjects

Description: Admins and DPO assignees can now delete attachments uploaded by Data Subjects.

Brands filter support in IRM widgets in Dashboard (dashboard.trustarc.com)

Description: IRM widgets in Dashboard now support Brands filter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New request notification to Admins

Description: IRM now supports a setting to enable/disable notification to Admins whenever a request is verified in the system.