Release Details

Release Version: v.2.49
Release Date: April 17, 2023
Platform Components: Individual Rights Manager
Additional License Required: Yes

Executive Summary

Features:

JIRA Integration - This feature allows the IRM to automatically create JIRA tickets when DSRs are submitted. Tickets can be initiated for requests or tasks. Details from the DSR are automatically pushed into the JIRA ticket and attachments. Comments can be brought from the JIRA ticket into IRM requests and tasks. In addition, if JIRA is mapped to Task, when the ticket goes to completed status, Task can also automatically go to completed status.
DS Type and Resident of Support for Email Templates - In addition to Request Type, Language, and Intake Form, IRM now supports DS Types and Jurisdictions when adding new email templates.
Bulk Update of Task and Subtask Assignees - IRM now allows users to select multiple tasks, and add and remove task assignees on all those tasks as a bulk operation.
Add New Froala Line Spacing and Font Style Options - New Froala line spacing options and font style options have been added to IRM fields, where Froala Editor is embedded.

Release Description

JIRA Integration

This feature allows the IRM to automatically create JIRA tickets when DSRs are submitted. Tickets can be initiated for requests or tasks. Details from the DSR are automatically pushed into the JIRA ticket and attachments. Comments can be brought from the JIRA ticket into IRM requests and tasks. In addition, if JIRA is mapped to Task, when the ticket goes to completed status, Task can also automatically go to completed status.

Integration Landing Page