IRM allows DPOs to send a one-time email to Data Subjects to clarify any questions they may have regarding the request. DPOs can email the Data Subject from their own inbox and record it in the request or send an email from IRM. To clarify a specific request from Data Subject, click the Request Clarification button at the bottom of the request page. Fill in the Request Clarification form and upload an attachment file whenever necessary. Attachments should not exceed 100mb. Click Send Request to send the clarification request to the Data Subject.
Emails sent will be logged in under Activity > Emails section of the request.