Manual Verification allows Request Assignees and Admins to specify the status of Data Subject verification done by the customer. This verification is enabled per intake form basis to better track the verification stages of the request. A request can be verified manually from the Request page or when viewing the request in Full View.
If manual verification is marked as Success, then based on the status of other verifications (email, identity) request can stay in UNVERIFIED status or can go to IN PROGRESS status.
If manual verification is enabled, requests will have an additional verification status that can be set to Success or Fail. If a data subject is not found in customer’s systems, the request can be marked as Fail and the Assignees can send an email notification to the Data Subject. Requests are closed after manual verification is marked as Fail.