New User Activation

Overview

When you are provisioned access to the TrustArc Data Privacy Management platform for the first time, you will receive an activation email. This article walks you through activating your account and signing in to the appropriate product.

What you can do
Activate your TrustArc account using the provisioning email
Recover access if the activation email has expired
Prerequisites
A TrustArc account provisioned by your administrator
Access to the email address associated with your account
Setting Up Your Account

To set up a new user account, follow these steps:

1
Check your inbox for the TrustArc account activation email and follow the link to activate your account.
⚠️ Note: The activation email expires within 24 hours. If you do not activate within this window, continue to Step 2.
2
If the activation email has expired, go to https://login.truste.com/ and click Forgot Password.
📋 Note: The password reset email expires within one hour.
3
Follow the password reset link sent to your email. Completing this step also activates your account.
4
If the password reset email also expires before you act on it, repeat Step 2.
5
Once your account is active, navigate to your product using the appropriate URL:
https://hub.trustarc.com·Data Mapping & Risk Manager
https://assess.truste.com·Assessment Manager
https://ccm.trustarc.com·Self Service Cookie Consent Manager
https://irm.trustarc.com·Individual Rights Manager
TrustArc  ·  Setting Up a New User Account  ·  support.trustarc.com