Step 2. Modifying the Trust Center pages

Overview Home Privacy Security Availability Legal Sub-Processors Policies Subscribers

Overview

The Trust Center is composed of several pages, each serving a distinct purpose in communicating your organization's approach to privacy, security, availability, and compliance. After completing the necessary setup configuration, you can customize each page to reflect your content, branding, and structure.

This article walks through each default Trust Center page and explains how to modify it — including how to update hero banners, body text, policies, badges, documents, sub-processors, and updates. Most pages share the same structure; differences are called out where they exist.

Default Trust Center pages

•Home — The main landing page of your Trust Center

•Privacy — Your privacy policies, badges, and documents

•Security — Your security policies, badges, and documents

•Availability — Availability pages, tags, and documents

•Legal — Legal policies and documents

•Sub-Processors — Your sub-processor list

•Policies — A consolidated view of all your policies

•Subscribers — Manage visitors who have subscribed to updates

📋 Note: You can rename these pages except the Home and Subscribers pages.

Home

After completing the necessary configuration changes, click the Home page to start setting up the homepage of your Trust Center.

The screenshot below shows the default look and feel of your Trust Center homepage.

📋 Notes

To quickly preview your modifications, click Save first, then click the arrow button in the upper-right corner of the page, and select Quick Preview or Preview in new tab.

You can rearrange sections by clicking the Move Section Up or Move Section Down arrow in the upper-right corner of each section.

In the upper-right corner of each section, where applicable, click Translate All to translate the section from English into other languages using AI.

To modify the homepage, follow these steps:

1

Enter the title of your homepage's hero banner.

2

Enter the body text of your homepage's hero banner.

3

If necessary, enable both the primary and secondary action buttons. Then assign each button a name and select a link type.

Sample Primary and Secondary Action buttons

4

To place an image inside the hero banner, click Image Upload (1) and upload an image from your local drive. The image appears on the left side of the hero banner.

📋 Note: To remove the default image from the homepage, click the Use Default Image toggle button (2).

The screenshot below shows the new image uploaded into the page's hero banner.

To add a new section to the homepage, click the Add New Section button. The new section can be any of the following:

•Hero Banner

•Body

•Updates

•Badges

•Documents

•Availability Pages*

•Sub-Processor List*

•Policies*

•Page Links

* These are default Trust Center page names. If you add these sections to the homepage, you may want to rename them to avoid duplication.

5

Create the main body of your homepage. The body section includes the same components as the hero banner: Title, Body Text, and Primary and Secondary Action buttons.

Sample main body of the homepage

6

Add updates to the homepage by clicking the Add or Add update button.

📋 Note: You can only add an update if you have already added updates in Setup > Updates. For more information, see Creating Updates.

The Trust Center Updates section appears at the bottom of the homepage.

Privacy

📋 Notes

The page is named Privacy by default. You can change the name if necessary, but ensure it reflects the kind of content it contains.

Before modifying the page, you may want to preview it first by clicking the arrow button in the upper-right corner and selecting Quick Preview.

Except the Page Settings section, you can rearrange sections by clicking the Move Section Up or Move Section Down arrows. To delete a section, click the Delete icon next to the Move Section Down button.

To modify the Privacy page, follow these steps:

1

Under the Page Settings section, do the following:

📋 Note: This page is enabled by default. To deactivate it, click the Activate Page toggle. Once deactivated, the page will no longer be visible to visitors.

•To replace the default image, click Image Upload (1) and upload a new image. To disable the default image, click the Use Default Image toggle (2).

•Change the title of the page if necessary.

•Enter a description for the page. Note that this is not shown to visitors.

•Add a policy by clicking Add Submenu (3) or Add Policy (4).

📋 Note: You can only add a policy if you have created one in Setup > Policies. For more information, see Creating a Policy.

2

Under the Hero Banner section, do the following:

•Enter the title of the hero banner.

•Enter the body text of the hero banner.

•If necessary, enable the primary and secondary action buttons, assign each a name, and select a link type.

•To replace the default image, click the Use Default Image toggle to disable it, then click Image Upload to upload a new image.

Sample hero banner section of the Privacy page:

3

Under the Body section, do the following:

•Enter the title of the body.

•Enter the body text.

•If necessary, enable the primary and secondary action buttons, assign each a name, and select a link type.

•To add an image, click the Image Upload button.

Sample body section of the Privacy page:

4

Under the Badges section, click Add or Add Badge to add a badge.

📋 Note: You can only add a badge if you have created one in Setup > Badges. For more information, see Creating Badges.

Sample Badges section of the Privacy page:

Place here the badges of any awards or recognitions your company has received in relation to data privacy and compliance.

5

Under the Documents section, click Add or Add Document to add a document.

You can only add a document if you have uploaded one in Setup > Documents. For more information, see Uploading a Document.

Sample Documents section of the Privacy page:

📋 Note: To add a new section, click Add New Section. Available section types: Hero Banner, Body, Updates, Badges, Documents, Availability Pages*, Sub-Processor List*, Policies*, Page Links. * These are default Trust Center page names — rename them if added to avoid duplication.

Security

The Security page follows the same structure as the Privacy page — Page Settings, Hero Banner, Body, Badges, and Documents sections. The same notes apply: the page is active by default, can be deactivated, renamed, and sections can be reordered or deleted.

To modify the Security page, follow these steps:

1

Under Page Settings, replace the default image, update the page title and description, and add policies using Add Submenu (3) or Add Policy (4).

2

Under Hero Banner, enter the title, body text, and optional action buttons. To replace the default image, disable the toggle and click Image Upload.

Sample hero banner section of the Security page:

3

Under Body, enter the title, body text, optional action buttons, and an optional image.

Sample body section of the Security page:

4

Under Badges, click Add or Add Badge to add a badge. You can place badges representing awards or recognitions your company has received in relation to data security and compliance.

Sample Badges section of the Security page:

5

Under Documents, click Add or Add Document to add a document. You can only add a document if one has been uploaded in Setup > Documents. See Uploading a Document.

Availability

The Availability page includes Page Settings, Hero Banner, Body, Availability Pages, and Documents sections. It follows the same general structure as the Privacy and Security pages, with one difference: instead of Badges, it has an Availability Pages section where you add tags.

To modify the Availability page, follow these steps:

1

Under Page Settings, replace the default image, update the page title and description, and add policies using Add Submenu (3) or Add Policy (4).

2

Under Hero Banner, enter the title, body text, and optional action buttons. To replace the default image, disable the toggle and click Image Upload.

Sample hero banner section of the Availability page:

3

Under Body, enter the title, body text, optional action buttons, and an optional image.

Sample body section of the Availability page:

4

Under Availability Pages, click Add or Add Tag to add a tag. Clicking a tag redirects visitors to a website for more information.

📋 Note: You can only add a tag if you have created one in Setup > Tags. For more information, see Creating Tags.

Sample Tags section of the Availability page:

5

Under Documents, click Add or Add Document to add a document. You can only add a document if one has been uploaded in Setup > Documents. See Uploading a Document.

Legal

The Legal page follows the same structure as the Privacy page: Page Settings, Hero Banner, Body, and Documents. The same notes about naming, previewing, and rearranging sections apply.

To modify the Legal page, follow these steps:

1

Under Page Settings, replace the default image, update the page title and description, and add policies using Add Submenu (3) or Add Policy (4).

2

Under Hero Banner, enter the title, body text, and optional action buttons. To replace the default image, disable the toggle and click Image Upload.

Sample hero banner section of the Legal page:

3

Under Body, enter the title, body text, optional action buttons, and an optional image.

Sample body section of the Legal page:

4

Under Documents, click Add or Add Document to add a document. You can only add a document if one has been uploaded in Setup > Documents. See Uploading a Document.

Sub-Processors

The Sub-Processors page has a simplified structure: Page Settings, Hero Banner, and Sub-Processor List sections. It can be renamed, and sections can be reordered using the same controls as other pages.

To modify the Sub-Processors page, follow these steps:

1

Under Page Settings, do the following:

•To hide the Sub-Processors page from the top-level navigation, click the Hide from top-level navigation toggle. If enabled, the page will not appear in the navigation even if it is active.

•Change the title of the page if necessary.

2

Under Hero Banner, enter the title, body text, and optional action buttons. To replace the default image, disable the toggle and click Image Upload.

Sample hero banner section of the Sub-Processors page:

3

Under Sub-Processor List, do the following:

•Enter the title of the section.

•Enter the body text.

•Click the Add button to add a sub-processor.

📋 Note: You can only add a sub-processor here if you have added one in Setup > Sub-Processors. For more information, see Creating a Sub-Processor.

Sample Sub-Processor List section of the Sub-Processors page:

You can hide columns by clicking the Show / Hide Columns button. The following columns can be shown or hidden:

•Sub-processor

•Purpose of Processing

•Location

•International Transfer Mechanism

Policies

The Policies page contains a Hero Banner section and a Policies section. It can be renamed and has the option to hide it from the top-level navigation.

To modify the Policies page, follow these steps:

1

Under Page Settings, do the following:

•To hide the Policies page from the top-level navigation, click the Hide from top-level navigation toggle.

•Change the title of the page if necessary.

2

Under Hero Banner, enter the title, body text, and optional action buttons. Click Image Upload to upload an image into the banner.

3

Under the Policies section, click Add or Add Policy to add a policy.

📋 Note: You can only add a policy if you have created one in Setup > Policies. For more information, see Creating a Policy.

Sample Policies page:

Subscribers

The Subscribers page allows you to view and manage the visitors to your Trust Center who have elected to receive Trust Center and/or Sub-Processor updates.

As a Trust Center admin, you can see the list of email addresses currently subscribed to a specific subscription, including the date and time stamp when the email was added. To remove a subscriber, click the delete icon.

TrustArc Trust Center  ·  Trust Center Configuration  ·  support.trustarc.com