Overview
Assessment Manager’s integration with ServiceNow is a bi-directional integration that enables customers to create assessments automatically in Assessment Manager and populate assessments with data from ServiceNow. Assessments can be created by a script running on the ServiceNow side or by a single click on the ServiceNow UI by a ServiceNow user. This integration also enables customers to write data from assessments back to ServiceNow. This document details how to set up this bi-directional integration.
Accessing the Setup Configuration
- From the platform navigation panel, hover the mouse over the Integrations icon (1), and then click Configurations (2).
- From the IT Service Management tab (3), under the ServiceNow to AM column, click Setup (4).