Important notice
The Classic Experience will be sunset on
Aug. 1.
If you have questions, contact your Customer Success and Implementation Manager,
Account Manager, or
support@trustarc.com.
You can create an approvers group so that you do not have to manually enter approver names every time you create an assessment. There is no limit to the number of groups you can create; however, groups must be created based on their hierarchy in the chain of approvers.
⚠ Note: This is applicable only to users with admin role privileges.
Configuring the Default Approvers Group
1
From the left side of the page, hover the mouse over the
Assessment Manager icon, and then select
Admin (1).
2
Go to the
Account Configurations
tab, and then navigate to the
Default Approvers Group
section (2).
3
Click
Create Approver Group (4),
and then complete the following:
a)Enter
a unique name for the group.
b)Select
the members of the group.
c)Add
a description. (Optional)
d)Click
Save.
4
Select the approver group you created in the
Tier 1 (3) field.
This is the first set of approvers to approve or fail the
assessment.
5
To add a second tier, create another approver group, then
click Add New Tier (5)
and select the new group in the
Tier 2 field.
📋 Notes
›There
is no limit to the number of chains or approval levels.
›Approvers
in Tier 2 can only begin stamping their approval after all
approvers in Tier 1 have approved or failed the assessment.
›One
approver can exist in multiple tiers, but their approval
is counted only once.
›The
majority rule still applies in determining whether the assessment
reaches the Approved or Failed state.
›When
the condition for approval routing is met, current behavior
still applies — the approval chain will not be implemented.
›For
auto and cloned assessments, the approval chain of the parent
assessment is copied when configured to copy parent approvers.