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Update Forms and Banners for Accessibility

Overview

TrustArc Privacy Studio supports WCAG 2.2 AA accessibility standards across its public-facing web elements. Updating your templates ensures your web experiences are accessible to users with cognitive, motor, and visual impairments, and helps you meet evolving legal and compliance requirements.

This article provides step-by-step instructions for updating your web elements to WCAG 2.2 AA across three Privacy Studio apps: Cookie Consent Manager Pro (CCM Pro), Consent & Preference Manager (CPM), and Individual Rights Manager (IRM).

What you can do
✓Update CCM Pro cookie banners and modals to WCAG 2.2 AA compliant templates
✓Upgrade CPM consent forms to meet WCAG 2.2 AA standards
✓Upgrade IRM intake forms to meet WCAG 2.2 AA standards
Prerequisites
✓Active TrustArc account with access to the relevant Privacy Studio app
✓Permissions to edit and publish Consent Managers or upgrade forms
Cookie Consent Manager Pro (CCM Pro)
Update Cookie Banners and Modals for Accessibility

To update your banners and modals for accessibility, follow the steps below.

1

From the Cookie Consent Manager platform navigation panel, select Scans and Consent.

Cookie Consent Manager navigation panel showing Scans and Consent option
2

Click either the CCM Instance Name or the Edit button of the Consent Manager you want to update.

Consent Manager list showing CCM Instance Name and Edit button
3

In the Design Consent Manager page, select one of the following WCAG 2.2 AA compliant templates: CCPA Template (WCAG 2.2 AA), GDPR Template (WCAG 2.2 AA), Google Template (WCAG 2.2 AA), or PIPEDA Template (WCAG 2.2 AA).

Design Consent Manager page showing WCAG 2.2 AA template options
4

Click Save, then click Publish.

Save and Publish buttons in the Design Consent Manager page

⚠ Important: Clicking Save alone does not push changes to your live website. Changes only take effect after you click Publish. If you do not publish, the server will continue to serve the previously published Consent Manager.

5

In the Publish Consent Manager window, click Publish.

Publish Consent Manager confirmation window
Consent & Preference Manager (CPM)
Update Consent Forms for Accessibility

To update your Consent Form, follow the steps below.

1

From the Consent & Preferences Manager platform navigation panel, select Setup > Consent Forms.

Consent and Preferences Manager navigation panel showing Setup and Consent Forms options
2

Click either the Consent Form Name or the Edit button of the Consent Form you want to update.

Consent Forms list showing Consent Form Name and Edit button
3

Click Upgrade Form.

Consent Form editor showing the Upgrade Form button
4

In the Upgrade Form window, click Upgrade Form.

Upgrade Form confirmation window

A toast message appears to confirm the form has been successfully upgraded.

Toast message confirming the form has been successfully upgraded
Individual Rights Manager (IRM)
Update Intake Forms for Accessibility

To update your Intake Form, follow the steps below.

1

From the Individual Rights Manager platform navigation panel, select Admin > Forms.

Individual Rights Manager navigation panel showing Admin and Forms options
2

Click either the Intake Form Name or the Edit button of the Intake Form you want to update.

Intake Forms list showing Intake Form Name and Edit button
3

Click Upgrade Form.

Intake Form editor showing the Upgrade Form button
4

In the Upgrade Form window, click Upgrade Form.

Upgrade Form confirmation window for Intake Form

A toast message appears to confirm the form has been successfully upgraded.

Toast message confirming the Intake Form has been successfully upgraded
TrustArc  ·  Update Privacy Studio Elements for Accessibility (WCAG 2.2 AA)  ·  support.trustarc.com