Configuring the Email Notification Setting for Comments on Assessments

Overview

Enable this setting so that certain assessment roles and users receive notifications for comments on assessments even when they are not directly tagged.

⚠ Note: This is applicable only to users with admin role privileges.

Configuring Comment Email Notification Settings

1

From the left side of the page, hover the mouse over the Assessment Manager icon, and then select Admin (1).

2

Go to the Account Configurations tab, and then navigate to the Comments on Assessments section (2).

📋 Note: This setting is set to Never by default.

3

Set Frequency to Never, Periodically, Daily, or Instantly.

Frequency	Behavior
Never	Factory default setting. No notifications are sent.
Periodically	Recipients are notified every hour. All comments are consolidated in one email.
Daily	A specific time can be set. All comments are consolidated in one email sent at that time.
Instantly	Recipients are notified immediately after each comment is made.

4

From the Main Recipients field, select the main recipients of the email notification. Recipients can be any active user or users associated with any of these assessment roles: Assessment Owner, Approver, Participant, Assessment Creator, and Respondent.

5

From the Secondary Recipients field, select the secondary recipients of the email notification. Recipients can be any active user or users with any of these assessment roles: Assessment Participant, Owner, Approver, Creator, and Respondent.

📋 Notes

›You can also select users who are not directly involved with the assessment but need to be kept informed.

›The same assessment role or user cannot be selected in both the To and CC fields. For example, if Assessment Creator is selected in the To field, it will not be available in the CC field.

6

Click Save to apply the changes.

TrustArc  ·  Configuring Comment Email Notification Settings  ·  support.trustarc.com